About Us

The Good Shelf Company has been delivering very good furniture since 1987. We hand craft traditional and contemporary furniture in Norwegian redwood, oak and beech. Our floating shelves and gravity bound tables, beds, coat racks, shoe racks, dressers are all handmade in Henley-on-Thames, England. Bespoke sizes available.

David Gibbon and the team have over 10,000 (well…let’s just say…..many) years of experience in the furnishing industry and are passionate about elegant, precise and useful furniture.

We welcome your feedback and suggestions. Use our Contact Us page to tell us what we’re doing right or wrong or what we can improve on.

Payment

We accept Credit cards, Paypal, personal cheques, or direct bank transfers.

Delivery

Delivery charges

Our delivery charges start at just £3.95 depending on the size of the item(s).  Shipping charges are displayed on check out.  Local pick up is also available from our workshop near Henley-on-Thames, though please contact us first to let us know.  Combined shipping is available on multiple purchases.  Please contact us to make arrangements.

Delivery times

All items are hand made to order and are not kept in stock.  We aim to dispatch to you within 10 working days of your order, though it’s usually much sooner.

Once your order is completed and has been booked for dispatch you will receive an email from our courier with your tracking information.

We do not ordinarily send out status updates and ask that you please wait 10 working days from your purchase. But hey, please feel free to contact us, 01491 628596 or thegoodshelfcompany@gmail.com and we’ll give you an update and completion date

Please be aware that tables, cupboards, dressers, bespoke shelving, and very large orders can take a little longer – it’s all about the delivery.

Returns

Returns and Refunds

If you are not entirely satisfied with your order we will refund or exchange your item within 14 days of receipt.

We are sorry, but made-to-order goods are non-refundable unless faulty.

All returned items must be unused, in their original packaging and returned to us at our main address. We also advise obtaining proof of posting when returning items.

Buyers are eligible for meeting the cost of returning items to us.